Watch and Clock Repairer

Job Description

As a Watch and Clock Repairer at ElectroCare Services, you will be responsible for diagnosing and repairing a variety of electronic devices, including timepieces and other electronic equipment. You will ensure that all repairs are completed to the highest standard and provide exceptional customer service.

Responsibilities

• Conduct thorough diagnostics to identify issues with electronic devices.
• Perform repairs and maintenance on all types of timepieces.
• Collaborate with team members to share knowledge and techniques.
• Ensure that all repairs comply with company policies and quality standards.
• Educate customers on device care and maintenance.
• Assist in training new staff on repair processes and tools.

Requirements

Education

• Certificate III in Electronics and Communications
• Diploma in Electronics and Communications is desirable

Experience

• At least 2 years of experience in a similar role

Technical Skills

• Electronics Repair
• Soldering Techniques
• Test Equipment

Soft Skills

• Attention to Detail
• Communication Skills
• Problem-solving

Certifications

• Electronics and Communications Certification
• First Aid Training

Languages

• English: Fluent

Advantageous

• Experience with gaming consoles and home entertainment systems: Familiarity with diagnosing and repairing modern gaming consoles.
• Customer service experience: Background in customer service or technical support roles.
• Ability to speak a second language: Proficiency in languages such as Mandarin or Cantonese is a plus.

Benefits

• Competitive salary package of AUD 50,000 - AUD 70,000 per annum.
• Comprehensive health, dental, and vision insurance.
• Flexible working hours to support work-life balance.
• Opportunities for professional development and further training.

Company Culture

• Collaborative Environment: We foster a supportive and collaborative workplace culture, encouraging teamwork and open communication.
• Commitment to Quality: Our team is dedicated to delivering the highest quality of service to our customers.
• Diversity and Inclusion: We value diversity and strive to create an inclusive atmosphere for all.