Transportation, Storage, and Distribution Managers

Sydney Full-time $65,000 - $85,000 / Year
($5,416 - $7,083 / Month)

Job Description

We are seeking a dynamic Transportation, Storage, and Distribution Manager to oversee our flight reservation operations in Sydney. The successful candidate will manage the reservations team, ensuring efficient processing and high customer satisfaction.

Responsibilities

  • Lead the management of flight reservations and ticketing.
  • Implement effective staff training and performance evaluation strategies.
  • Enhance operational systems to improve customer booking experiences.
  • Monitor compliance with safety regulations related to flight operations.
  • Liaise with airport staff to coordinate operational activities.
  • Develop reports on booking trends and customer feedback.
  • Promote a customer-focused culture within the reservations team.
  • Engage in dispute resolution and customer advocacy when necessary.

Requirements

Education
  • Master's degree in Business Administration or a related field is advantageous
Experience
  • 5+ years of experience in airline reservations and team management
Technical Skills
  • Industry Compliance Knowledge
  • Customer Relationship Management Software
Soft Skills
  • Time Management
  • Conflict Resolution
Languages
  • English: Fluent

Advantageous

  • Knowledge of Airline Regulations: Familiarity with airline industry regulations and policies.
  • Strong Analytical Skills: Ability to analyse booking trends for strategic decisions.

Benefits

  • Generous annual leave policies
  • Professional development opportunities
  • Flexible working arrangements
  • Comprehensive health insurance packages

Company Culture

  • Diversity and Inclusion: We value diversity and strive to create an inclusive atmosphere for everyone.
  • Employee Recognition: We celebrate our employees' contributions and successes within the organization.
Status: Closed