Credit and Collection Manager

Job Description

As a Credit and Collection Manager, you will be pivotal in managing the credit and collection department's functions, ensuring efficient collection processes and minimizing credit risks. We're seeking someone with proven experience in finance to lead our dedicated team.

Responsibilities

• Direct the credit and collections team in managing customer accounts.
• Develop effective strategies to improve cash flow and debt recovery.
• Conduct regular training sessions for staff on credit management.
• Review and analyze credit applications and make recommendations.
• Collaborate with sales and finance teams to resolve credit issues.
• Monitor credit limits and terms for existing customers.
• Generate detailed reports on outstanding debts and collection results.
• Maintain records of collection efforts and updates.
• Communicate with customers regarding overdue accounts and payment negotiations.

Requirements

Education

• Bachelor's degree in Business or Accounting
• Relevant certifications are a plus

Experience

• 5 years proven experience in credit management and collections

Technical Skills

• Data Analysis
• Collection Software

Soft Skills

• Time Management
• Customer Service

Certifications

• Additional finance-related certifications

Languages

• English: Fluent

Advantageous

• Proficiency in a second language: Ability to communicate in multiple languages is a plus.
• Experience in business-to-business (B2B) collections: Hands-on experience with business credit agreements and B2B collections.

Benefits

• Attractive salary package with bonus potential
• Comprehensive insurance coverage
• Professional development opportunities
• Generous leave policies including paid time off

Company Culture

• Respect: We foster a respectful and inclusive environment for all employees.
• Continuous Improvement: We're dedicated to learning and improving in our processes and services.
• Work-Life Balance: We support a healthy work-life balance for all our team members.