E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online retail strategies in Morphett Vale. The ideal candidate will possess a strong background in e-commerce operations and marketing, driving sales and enhancing customer engagement.

Responsibilities

• Establish KPIs and performance metrics for e-commerce operations.
• Collaborate with the product development team to enhance product offerings.
• Strategize and execute marketing initiatives to promote online sales events.
• Evaluate and select digital marketing channels to increase reach and efficiency.
• Work with data analytics teams to refine customer segmentation and targeting.
• Initiate customer feedback loops to gain insights on areas for service improvement.
• Foster a culture of continuous improvement within the e-commerce team.

Requirements

Education

• Bachelor's degree in Marketing, Business, or a related field
• Master's degree is preferred

Experience

• 5+ years of experience in e-commerce management

Technical Skills

• E-commerce Platforms (Shopify, Magento)
• Digital Marketing

Soft Skills

• Leadership
• Communication

Certifications

• Google Analytics Certification
• Certified E-commerce Professional (CEP)

Languages

• English: Fluent

Advantageous

• Familiarity with UX/UI best practices: Understanding of user experience design principles and ability to enhance website usability.
• Experience with data analysis tools: Proficiency in using data analytics tools to inform decision-making.

Benefits

• Competitive salary package
• Flexible working hours
• Professional development opportunities
• Employee discounts on online purchases

Company Culture

• Team Spirit: We nurture a supportive team environment where every member is valued.
• Innovation: Innovation is at the core of our operations; we encourage creative ideas and new approaches.