Medical Secretaries and Administrative Assistants

Job Description

As a Medical Secretary or Administrative Assistant, you will support our healthcare team in delivering exceptional patient care. You will be responsible for coordinating appointments, managing documentation, and ensuring effective communication. Your organisational skills and attention to detail will be key to our success.

Responsibilities

• Perform essential administrative tasks, including data entry, filing, and managing patient records.
• Schedule appointments and manage calendars for healthcare professionals.
• Facilitate communication between departments to ensure optimal operational flow.
• Organize and coordinate meetings, presentations, and events.
• Respond to patient inquiries and handle correspondence effectively.
• Maintain office supplies and support budget tracking.
• Assist in various HR-related activities and support employee onboarding.
• Implement and support process improvements and operational efficiencies.

Requirements

Education

• High school diploma or equivalent
• Additional certifications in healthcare administration is advantageous

Experience

• Minimum 2 years of experience in administrative roles within healthcare settings.

Technical Skills

• Electronic Health Records (EHR) Systems
• Document Management Software

Soft Skills

• Time Management
• Customer Service

Certifications

• Medical Terminology Certification
• Administrative Assistant Certification

Languages

• English: Fluent

Advantageous

• Experience in patient scheduling: Experience coordinating patient appointments and managing physician schedules.
• Understanding of healthcare regulations: Knowledge of healthcare compliance and regulations related to administration.