Customer Facilities Supervisor

Job Description

As the Customer Facilities Supervisor, you will be responsible for overseeing the daily operations of our facilities department. You will ensure high-quality customer service for all facility users while managing a team of maintenance staff and contractors.

Responsibilities

• Lead daily facility operations and ensure effective service delivery.
• Oversee maintenance staff and contractors for optimal performance.
• Conduct facility inspections to ensure safety and compliance.
• Manage budgets and resources efficiently.
• Coordinate with various departments to enhance service delivery.
• Implement safety protocols and training for staff.
• Report on maintenance activities and facility conditions.
• Organize training for maintenance staff to meet operational standards.

Requirements

Education

• Bachelor's degree in Facility Management or Construction Management

Experience

• 3 years of experience managing facilities with a focus on customer service

Technical Skills

• Budget Management
• Project Management

Soft Skills

• Problem-Solving
• Interpersonal Skills

Certifications

• Green Building Certification

Languages

• English: Fluent

Advantageous

• Knowledge of Sustainability Practices: Experience in implementing sustainability initiatives in facilities management.
• Familiarity with Environmental Regulations: Understanding of environmental laws and how they apply to facilities operations.

Benefits

• Flexible working arrangements and hours.
• Employee wellness programs and support.
• Comprehensive health coverage.
• Retirement savings plan with employer matching.

Company Culture

• Innovation Mindset: We value innovative thinking and encourage our team to propose new ideas.
• Community Engagement: We actively engage with the community and encourage our employees to participate in local initiatives.
• Sustainability Focus: We are committed to sustainable practices and minimizing our environmental impact.