Claims Adjuster, Examiner, and Investigator

Job Description

As a Claims Adjuster, you will be responsible for investigating, evaluating, and settling insurance claims while ensuring compliance with industry regulations. The successful candidate will have strong analytical skills and the ability to negotiate effectively.

Responsibilities

• Conduct interviews with claimants, witnesses, and other parties to gather detailed information.
• Analyze evidence and documentation to make informed decisions about claims.
• Negotiate and finalize settlements in a fair and timely manner.
• Maintain up-to-date knowledge of industry standards and regulations.
• Provide training and support to junior adjusters as needed.
• Assist in dispute resolution where applicable.

Requirements

Education

• Tertiary qualification related to insurance
• Advanced qualifications preferred

Experience

• Experience with property, motor or liability claims preferred

Technical Skills

• Problem-solving

Soft Skills

• Interpersonal Skills

Certifications

• Professional Insurance Qualifications

Languages

• English: Fluent

Advantageous

• Portfolio management experience: Ability to manage a portfolio of claims and meet performance targets.
• Customer service experience: Skills in providing exceptional customer service during the claims process.

Benefits

• Competitive salary package.
• Professional development opportunities.
• Access to mental health support resources.
• Retirement savings plan.

Company Culture

• Innovation: We promote innovative thinking, allowing employees to share and develop new ideas.
• Supportive Community: Our workplace is supportive, enabling employees to thrive both personally and professionally.