Counter and Rental Clerk

Job Description

We're seeking a dedicated Counter and Rental Clerk who will play a key role in our laundry operation. Responsibilities include receiving and inspecting garments, maintaining equipment, and providing outstanding service to our clients. You must have a keen eye for detail and a commitment to quality.

Responsibilities

• Manage the intake of customer garments and provide receipts.
• Inspect for defects or stains and communicate concerns to customers.
• Operate pressing and dry cleaning machinery as required.
• Maintain an orderly and clean workspace to enhance productivity.
• Package garments for clients ensuring quality presentation.
• Resolve customer complaints and seek solutions promptly.
• Participate in team meetings and training sessions.
• Ensure all safety protocols are adhered to in the workplace.
• Support team members during peak service periods.
• Perform additional duties as needed for store operations.

Requirements

Education

• High school diploma or equivalent qualification

Experience

• Previous experience in customer service preferred.

Technical Skills

• Customer Service
• Attention to Detail

Soft Skills

• Teamwork
• Time Management

Languages

• English: Fluent

Advantageous

• Experience with customer inventory systems: Familiarity with software used in laundry and dry cleaning operations.
• Strong interpersonal skills: Ability to foster good relationships with clients and coworkers.

Benefits

• Comprehensive health coverage including dental and vision
• Retirement savings options
• Employee discounts on laundry services
• Professional development opportunities

Company Culture

• Innovation: We encourage innovative ideas and creative solutions.
• Respect and Diversity: We value diverse backgrounds and aim to create an inclusive workplace.