Patient Account Representative

Job Description

The Patient Account Representative plays a crucial role in managing patient accounts. You will be responsible for ensuring accurate billing and timely payments for medical services provided. This position requires strong attention to detail and excellent communication skills.

Responsibilities

• Ensure compliance with relevant billing and coding regulations.
• Maintain patient confidentiality and adhere to privacy guidelines.
• Utilize medical billing software for accuracy and efficiency.
• Provide excellent customer service to patients during account inquiries.
• Implement process improvements in billing procedures.
• Collaborate with the finance team for audit preparations.
• Support training of new staff in billing procedures.

Advantageous

• Experience with Medicare: Familiarity with Medicare billing processes and regulations.
• Debt Recovery Experience: Experience in handling collections and debts within a healthcare setting.

Benefits

• Comprehensive health insurance
• Generous leave policies
• Employee wellness programs
• Opportunities for career advancement

Company Culture

• Inclusivity: We value diversity and are dedicated to creating an inclusive work environment.
• Innovation: We embrace new ideas and technologies to improve patient care.