Gambling and Sports Book Writers and Runners

Job Description

Join our thriving team as a Gambling and Sports Book Writer and Runner! You will engage directly with clients, assist them in placing bets, and provide information on events and odds. Your role will be essential in enhancing customer experience and ensuring smooth operations.

Responsibilities

• Assist customers with placing bets and resolving related queries.
• Process bets and manage customer accounts per company policies.
• Stay updated with betting markets, odds, and rules.
• Provide timely information to clients regarding betting options.
• Work collaboratively to ensure smooth betting operations.
• Adhere to relevant laws and regulations governing sports betting.
• Maintain effective communication with the team and clients.

Requirements

Education

• Australian citizenship or permanent residency

Experience

• Prior experience in customer service or betting industry is preferred.

Technical Skills

• Numeracy skills

Soft Skills

• Leadership

Certifications

• NSW Betting Operator's License

Languages

• English: Fluent

Advantageous

• Previous experience in the betting and gaming industry: Experience in providing betting services or managing transactions.
• Ability to speak a second language: Proficiency in a second language is an advantage for customer interaction.

Benefits

• Competitive salary package ranging from AUD 40,000 to AUD 55,000 per annum
• Access to health insurance
• Paid time off and flexible work hours
• Discounts on betting services

Company Culture

• Dynamic Environment: We foster a fast-paced, dynamic environment where teamwork and collaboration are paramount.
• Inclusivity: We value diversity and are committed to creating an inclusive workspace for all team members.
• Growth Mindset: We encourage continuous learning and provide opportunities for professional development.