Office and Administrative Support Workers, All Other

Job Description

We are seeking a reliable and customer-oriented Office and Administrative Support Worker to join our fantastic team. You will play an integral role in ensuring that our guests have an exceptional experience during their visit. Your responsibilities will include providing outstanding customer service, assisting with inquiries, and maintaining an organized environment.

Responsibilities

• Provide exceptional customer service and ensure customer satisfaction
• Assist customers with their inquiries and provide accurate information
• Maintain a clean and organized environment
• Handle customer complaints and resolve issues in a professional manner
• Monitor and manage inventory levels
• Operate cash register and handle financial transactions
• Ensure compliance with company policies and procedures
• Collaborate with teammates to achieve team goals
• Adhere to health and safety guidelines

Requirements

Education

• High school diploma or equivalent

Experience

• Prior experience in a customer service role is preferred

Technical Skills

• Point-of-sale (POS) systems
• Microsoft Office Suite

Soft Skills

• Excellent communication
• Problem-solving
• Attention to detail

Certifications

• First Aid/CPR Certification (desirable)
• Food Handling Certificate (desirable)

Languages

• English: Fluent

Advantageous

• Barista skills: Experience in making coffee and handling café operations.
• Knowledge of food and beverage service: Understanding of food safety and service protocols.

Benefits

• Competitive salary within the range of $20 - $25 per hour
• Flexible working hours
• Employee discounts on hotel stays
• Ongoing training and development opportunities

Company Culture

• Collaboration: We foster a collaborative and inclusive environment where innovation and creativity are encouraged.
• Commitment to Excellence: We strive for excellence in every aspect of our service and operations.