Order Clerk / Telephone Ad Taker

Job Description

We are seeking a skilled and reliable Telephone Ad Taker to join our team and handle incoming calls from potential clients interested in placing advertisements. The successful candidate will have excellent communication and organizational skills, and the ability to multitask in a fast-paced environment.

Responsibilities

• Act as the first point of contact for customers calling to place ads.
• Ensure all customer inquiries are managed professionally.
• Collect and verify client details for ad placements.
• Monitor advertisement order processes for accuracy.
• Support sales team with follow-ups and confirmations.
• Contribute ideas for improving processes and customer experiences.

Requirements

Education

• High School Diploma or equivalent

Experience

• Previous experience in telemarketing preferred

Technical Skills

• Knowledge of advertising principles
• Telephone system operation

Soft Skills

• Strong organisational skills
• Problem-solving skills

Languages

• English: Fluent

Advantageous

• Flexibility in working hours: Willingness to work during peak hours and weekends.
• Familiarity with digital marketing platforms: Experience in using online advertising tools and software.

Benefits

• Comprehensive health and wellbeing benefits
• Access to company-sponsored events and activities
• Career advancement opportunities
• Work-life balance initiatives

Company Culture

• Learning and Growth: We are committed to the professional development of our employees through continuous learning opportunities.
• Diversity and Inclusion: We embrace diversity and believe it strengthens our team and our service delivery.
• Respect and Integrity: We value respect and integrity in every aspect of our work and interactions.