Retail Manager

Job Description

As a Retail Manager, you will be responsible for overseeing the daily operations of our store in Central Coast. Your role will involve managing staff, ensuring exceptional customer service, and implementing strategies to boost sales and enhance the shopping experience. Ideal candidates will possess strong leadership skills and a passion for retail.

Responsibilities

• Lead and inspire a team of retail associates to achieve sales targets.
• Monitor and control budgetary expenditures and profitability.
• Engage with customers to enhance shopping experience and loyalty.
• Coordinate with suppliers for inventory replenishment.
• Utilize customer feedback to improve store offerings and services.
• Prepare and present monthly performance reports to senior management.
• Ensure compliance with health and safety regulations.
• Investigate and manage shrinkage and loss prevention.
• Foster a team-oriented environment that encourages collaboration and growth.

Requirements

Education

• Bachelor's degree in Business Administration or related field

Experience

• 3-5 years of retail management experience

Technical Skills

• Customer Service
• Sales Strategy

Soft Skills

• Leadership
• Communication

Certifications

• Retail Management Certification

Languages

• English: Fluent

Advantageous

• Experience with visual merchandising techniques: Ability to create appealing product displays to enhance customer experience.
• Knowledge of retail management software: Experience in using software for inventory management and sales tracking.

Benefits

• Competitive salary and performance bonuses
• Employee discounts and benefits program
• Career development opportunities
• Flexible working hours

Company Culture

• Team Collaboration: We promote an inclusive and collaborative work environment where everyone can contribute.
• Customer-Centric Approach: Our focus is on our customers, ensuring their needs are met at every touchpoint.
• Continuous Improvement: We are dedicated to growing our team and enhancing our retail practices regularly.