In-File Operator

Job Description

The In-File Operator plays a crucial role in managing and organising electronic files and records within a busy office environment. This position requires a keen eye for detail, strong organisational skills, and the ability to handle multiple tasks efficiently. The ideal candidate will ensure that all documents are accurately labelled, filed, and easily retrievable, contributing to the overall functionality of the organisation.

Responsibilities

• Receive, sort, and manage physical and electronic documents.
• Digitise documents using scanners and document management software.
• Index and file documents according to established guidelines.
• Ensure accuracy and completeness of data entry and filing.
• Adhere to company policies and procedures, including confidentiality protocols.
• Maintain records of document flow and retrieval processes.
• Provide excellent customer service to clients and stakeholders.
• Conduct integrity checks on filed documents.

Requirements

Education

• High school diploma or equivalent
• Certificate or diploma in office administration or related field preferred

Experience

• 1-2 years of experience in a similar role

Technical Skills

• Microsoft Office Suite
• Electronic Document Management Systems (EDMS)

Soft Skills

• Attention to Detail
• Communication Skills

Languages

• English: Fluent

Advantageous

• Experience with cloud-based storage solutions: Familiarity with services like Google Drive or Dropbox for document storage.
• Experience in a legal or healthcare environment: Knowledge of industry-specific filing systems and privacy best practices.

Benefits

• Comprehensive health and wellness programs
• Paid time off and holiday leave
• Employee assistance programs
• Supportive work environment

Company Culture

• Innovation: We embrace innovative ideas and encourage creative solutions.
• Work-Life Balance: We believe in a healthy work-life balance and promote flexible working hours.
• Employee Recognition: We acknowledge and reward the hard work and contributions of our team members.