Banquet Captain

Job Description

We are seeking a Banquet Captain to oversee all facets of event operations, ensuring smooth service delivery and high customer satisfaction. This role requires strong leadership and a passion for hospitality to manage our banquet team effectively.

Responsibilities

• Manage banquet events, ensuring flawless execution.
• Train and develop banquet staff to ensure high performance.
• Work with clients and the Event Manager to fulfil client requirements.
• Ensure all banquet supplies are adequately stocked and ordered.
• Deliver customer service that promotes repeat business.
• Assist with budgeting and resource allocation for events.
• Participate in post-event evaluations to improve future services.

Requirements

Education

• High school diploma or equivalent
• Bachelor’s degree in hospitality management or related field is preferred

Experience

• 3-5 years of supervisory experience in a hospitality setting.

Technical Skills

• POS Systems
• Scheduling Software

Soft Skills

• Teamwork
• Customer Service

Certifications

• Food Handler's Certification
• RSA Certification

Languages

• English: Fluent

Advantageous

• Knowledge of food and wine pairing: Understanding the relationship between different foods and wines can enhance service quality.
• Experience with large-scale events: Proven track record in managing high-profile events.

Benefits

• Comprehensive health insurance
• Paid time off
• Team-building activities
• Career advancement programs

Company Culture

• Innovation: We encourage creativity and innovative solutions in our event management.
• Collaborative Environment: Our teams work together closely to deliver exceptional results and experiences.
• Growth Opportunities: We offer professional development and training opportunities to advance your career.