Table Tender

Job Description

We are seeking an enthusiastic and skilled Table Tender to join our front-of-house team. You will be responsible for ensuring smooth table operations, exceeding customer expectations, and maintaining a clean, organized dining area.

Responsibilities

• Arrange tables as per the service plan to optimise guest flow and seating capacity.
• Initiate friendly conversations with guests to enhance their experience.
• Transfer orders to the kitchen in a timely manner, ensuring all preferences are noted.
• Deliver food and beverages quickly and courteously.
• Respond to customer feedback and improve service quality.
• Keep the dining area clean and ready for service at all times.
• Coordinate with kitchen staff to ensure orders are fulfilled as requested.
• Support management with daily operations tasks and reporting.
• Train new staff members under supervision.

Requirements

Education

• High school diploma or equivalent

Experience

• 1-2 years of experience in restaurant service roles.

Technical Skills

• Point of Sale (POS) systems
• Food and Beverage Knowledge

Soft Skills

• Customer Service Orientation
• Problem Solving

Certifications

• Responsible Service of Alcohol (RSA) certification

Languages

• English: Fluent

Advantageous

• Food Safety Certification: Certification in food safety and hygiene standards.
• Customer Service Training: Completion of training in exceptional customer service practices.

Benefits

• Hourly rate between AUD 20-25 depending on experience.
• Flexible shifts available.
• Discounts on food and beverages.
• Possibility for professional development and training.

Company Culture

• Employee Recognition: We value our employees and recognize their contributions and hard work.
• Continuous Improvement: We encourage ongoing learning and development for all staff.
• Fun and Vibrancy: Our workplace is vibrant and fun, where every day offers new challenges.