Mail Clerk and Mail Machine Operator (Dead Mail Checker)

Job Description

As a Dead Mail Checker, you will be responsible for monitoring and managing dead email messages within our organization’s email system. You will ensure prompt resolution of these issues, thereby preventing disruptions in communication. This role requires strong attention to detail and effective problem-solving skills.

Responsibilities

• Sort and identify undeliverable emails based on established criteria.
• Process returned emails by updating database records and notifying customers of undeliverable items.
• Research undeliverable emails to determine appropriate actions.
• Assist in the development of email management policies.
• Support other mailroom duties as needed.

Requirements

Education

• Certification or Diploma in Information Technology or a related field

Experience

• Minimum of 1 year experience in email management or related field

Technical Skills

• Microsoft Outlook
• Microsoft Excel

Soft Skills

• Attention to Detail
• Problem-Solving
• Communication
• Organizational Skills

Advantageous

• Experience in managing high volume email traffic: Ability to handle large volumes of emails effectively.
• Knowledge of email security and spam prevention: Understanding of strategies to prevent spam and enhance email security.

Benefits

• Competitive salary
• Comprehensive health insurance
• Paid time off and holidays
• Opportunities for professional development

Company Culture

• Collaboration: We value teamwork and encourage collaboration across departments to achieve our goals.
• Continuous Improvement: Our dedication to improvement drives us to seek out training and development opportunities for all staff.
• Diversity and Inclusion: We are committed to building a diverse workforce and creating an inclusive environment.