General and Operations Manager

Job Description

As a General and Operations Manager, you will oversee the installation, maintenance, and quality assurance of telecommunications wiring networks. This role requires an exceptional leader who can manage teams effectively and drive operational excellence within our organisation.

Responsibilities

• Create and oversee operational budgets, ensuring cost efficiency.
• Investigate and resolve operational issues brought forth by team members.
• Monitor and report on the performance of different teams and projects.
• Assist in the hiring process by evaluating candidates for technical roles.
• Stay abreast of industry trends and innovations to inform operational strategies.
• Encourage a culture of continuous improvement and innovation within the team.
• Implement best practices for project management and operational excellence.
• Collaborate with external partners as necessary to maximize service offerings.

Requirements

Education

• Bachelor's degree in Telecommunications or related field
• Master's degree in Business Management is preferred

Experience

• 5+ years of experience in a managerial role within the telecommunications industry

Technical Skills

• Team Management
• Regulatory Knowledge

Soft Skills

• Adaptability
• Negotiation Skills

Certifications

• Lean Six Sigma Certification
• Telecommunications Certification

Languages

• English: Fluent

Advantageous

• Proven skills with installation and testing tools: Hands-on experience with telecommunications tools for installation and quality testing.
• Understanding of safety standards: Knowledge of safety regulations pertaining to telecommunications installations.

Benefits

• Comprehensive health and dental insurance
• Generous vacation and leave policies
• Opportunity for career advancement
• Company-sponsored training programs

Company Culture

• Customer-Centric Approach: Our operations are built around providing exceptional service to our customers.
• Continuous Improvement: We are committed to continuous improvement, always looking for better ways to serve our clients.
• Diversity and Inclusion: We value diversity and inclusion, creating an environment where everyone can thrive.