Retail Store Manager

Job Description

We are searching for a passionate and experienced Retail Store Manager to lead our team at Sunshine Coast. The ideal candidate will have a proven track record in retail management, with strong leadership and customer service skills. You'll be responsible for driving sales, enhancing customer satisfaction, and managing day-to-day operations.

Responsibilities

• Direct the daily operations of the store, ensuring efficiency.
• Cultivate a culture of excellence in customer service.
• Coordinate promotional activities and marketing initiatives.
• Address employee performance issues promptly and fairly.
• Prepare reports on sales, inventory, and staff performance.
• Promote health and safety practices in the workplace.
• Build and maintain relationships with vendors and suppliers.
• Drive team performance through effective coaching and feedback.

Requirements

Education

• Bachelor's degree in Retail Management or related field
• Master's degree is preferred

Experience

• 5+ years of retail management experience

Technical Skills

• Team Development
• Visual Merchandising

Soft Skills

• Conflict Resolution
• Time Management

Certifications

• Certificate IV in Retail Management

Languages

• English: Fluent

Advantageous

• Fluency in a second language: Additional language skills are a bonus for customer engagement.
• Experience with e-commerce platforms: Knowledge in managing online retail platforms.

Benefits

• Comprehensive health and wellness benefits
• Paid time off and holidays
• Access to training resources
• Supportive team culture

Company Culture

• Inclusivity: We foster an inclusive environment where everyone's voice matters.
• Sustainability: A focus on sustainable practices and protecting our environment.
• Learning and Growth: Emphasis on personal and professional development for all team members.