Travel Consultant

Job Description

Join our team as a Travel Consultant in Port Macquarie, where you will leverage your love for travel and customer service to help clients book their dream holidays. You will be responsible for crafting personalized itineraries, ensuring every trip is seamless and enjoyable for our customers.

Responsibilities

• Develop tailored travel plans that suit client requirements.
• Provide expert advice on travel insurance and additional services.
• Handle customer inquiries via phone, email, or in-person consultations.
• Utilize travel booking systems and software efficiently.
• Attend travel expos or seminars to enhance industry knowledge.
• Participate in team meetings to discuss sales strategies and targets.

Requirements

Education

• High school diploma or equivalent
• Bachelor's degree in Tourism or related field is preferred

Experience

• 2+ years of experience in a customer service role, ideally in travel

Technical Skills

• CRM Software
• Social Media Marketing

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience in sales or marketing: Proven track record in sales, particularly in a travel agency setting.
• Strong network in the travel industry: Connections with hotels, airlines, and tour operators for better deals.

Benefits

• Comprehensive health benefits
• Travel perks and discounts for employees
• Work-life balance initiatives
• Supportive team environment

Company Culture

• Collaboration: Teamwork and collaboration are key to our success. We work together to achieve great results.
• Professional Growth: We provide numerous opportunities for learning and professional growth.
• Customer Focus: Our clients are at the heart of everything we do, driving our commitment to excellent service.