Hospitality Manager

Job Description

Join our team as a Hospitality Manager in Launceston, where your leadership will shape the experience of our guests. You will oversee daily operations and ensure that our standards of service are consistently met. The ideal candidate will have a passion for the hospitality industry, excellent communication skills, and a knack for problem-solving in high-pressure situations.

Responsibilities

• Manage day-to-day operations and staff performance.
• Enhance guest satisfaction through quality service.
• Plan and execute events and promotions.
• Monitor inventory and ensure adequate stock levels.
• Address operational challenges and develop solutions.
• Build and maintain strong client relationships.

Requirements

Education

• Bachelor's degree in Business or related field

Experience

• 5+ years of progressive experience in hospitality management

Technical Skills

• Team Management
• Marketing Skills

Soft Skills

• Customer Service
• Adaptability

Certifications

• Certified Hospitality Manager (CHM)

Languages

• English: Fluent

Advantageous

• Experience with Event Planning: Ability to plan and execute events to enhance guest engagement.
• Familiarity with Hospitality Software: Experience in using hospitality management software.

Benefits

• Competitive salary package
• Flexible working hours
• Professional development opportunities
• Employee discounts on services

Company Culture

• Team-oriented Environment: We encourage teamwork and collaboration among all staff members.
• Commitment to Excellence: We strive for excellence in every aspect of our service.
• Supportive Learning Environment: We support ongoing training and development to help our team grow.