Hotel Manager

Job Description

We are seeking a dynamic and highly skilled Hotel Manager to oversee the operations of our Melbourne hotel. The ideal candidate will have a passion for hospitality and a strong track record in hotel management, ensuring guest satisfaction and operational excellence.

Responsibilities

• Lead the hotel management team in daily operations and strategic planning.
• Create and manage budgets for various departments.
• Assess guest feedback and implement changes to improve service.
• Collaborate with marketing teams to drive bookings and promotions.
• Develop schedules for staff to ensure adequate coverage.
• Monitor maintenance and housekeeping standards.
• Establish operational procedures and review compliance regularly.
• Foster a positive working environment aligned with company values.

Requirements

Education

• Bachelor's degree in Hospitality Management
• MBA advantageous

Experience

• 8+ years in hotel or resort management

Technical Skills

• Crisis Management
• Event Management

Soft Skills

• Problem Solving
• Team Building

Certifications

• Hospitality Industry Certified Professional (HICP)
• Food Safety Manager Certification

Languages

• English: Fluent
• Spanish: Conversational

Advantageous

• Understanding of Social Media Marketing: Capable of developing engaging social media strategies to attract guests.
• Networking Skills: Strong networking abilities to establish partnerships with local businesses.

Benefits

• Attractive salary plus performance bonuses
• Comprehensive health insurance
• Flexible working hours
• Career progression opportunities

Company Culture

• Innovation Driven: We embrace innovation and encourage team members to bring new ideas to the table.
• Supportive Work Environment: Our supportive culture ensures that each team member feels valued and empowered.
• Commitment to Sustainability: We are dedicated to sustainable practices throughout our operations.