Receptionist and Information Clerk

Job Description

As a Receptionist and Information Clerk, you will be the first point of contact for clients, responsible for coordinating and scheduling appointments, managing client inquiries, and ensuring a smooth operation in our healthcare setting. Your exceptional organizational skills and attention to detail will be key in providing excellent patient service.

Responsibilities

• Ensure accurate data entry into scheduling systems.
• Respond to client queries in a friendly and informative manner.
• Coordinate services and appointment logistics across departments.
• Handle administrative duties, including filing and document management.
• Support staff with general office tasks and client follow-ups.
• Act as a liaison between clients and healthcare providers.

Requirements

Education

• Relevant qualifications in Business or Administration

Experience

• Experience in a healthcare environment preferred

Technical Skills

• Electronic Medical Records Systems
• Virtual Meeting Platforms

Soft Skills

• Attention to Detail
• Multitasking Ability

Languages

• English: Fluent

Advantageous

• Familiarity with Electronic Medical Records: Experience with electronic systems used for managing patient information.
• Customer Service Experience: Prior experience in customer-facing roles is beneficial.

Benefits

• Comprehensive health coverage
• Retirement savings plan
• Paid time off and sick leave
• Training and support for career advancement

Company Culture

• Inclusivity: We embrace diversity and inclusion, ensuring all team members feel valued and heard.
• Professional Development: Ongoing training and development opportunities to enhance employee skills and knowledge.
• Work-Life Balance: Encouraging a healthy work-life balance to support overall employee wellbeing.