Housing Assistant

Job Description

The Housing Assistant plays a vital role in supporting the Housing Manager to ensure the provision of safe, secure, and affordable housing for low-income households. This position involves administrative support, tenant communication, and coordination with various stakeholders to address the housing needs of the community.

Responsibilities

• Monitor rental payments and assist with arrears management.
• Maintain open communication with tenants about their needs.
• Assist in promoting housing programs within the community.
• Document all tenant interactions and outcomes.
• Collaborate effectively with the housing team and management.
• Assist with occupational health and safety compliance.
• Help manage housing budgets and maintain financial records.
• Support fundraising efforts and grant applications.
• Attend community events to promote housing services.

Requirements

Education

• Diploma in Community Services or equivalent qualification
• Experience in tenancy management would be advantageous.

Experience

• Experience working with low-income households and vulnerable populations is preferred.

Technical Skills

• Accounting software

Soft Skills

• Flexibility
• Team collaboration

Languages

• English: Fluent

Advantageous

• Experience conducting community outreach: Ability to engage with community members and organisations effectively.
• Familiarity with relevant legislation: Understanding of housing regulations and compliance standards.

Benefits

• Comprehensive health benefits
• Professional development opportunities
• Flexible work hours
• Employee assistance programs

Company Culture

• Inclusivity: We embrace diversity and promote an inclusive workplace for all.
• Innovation: We encourage innovative ideas and solutions to tackle community challenges.
• Supportive Environment: We provide a supportive environment for our team members to thrive.