Family Caseworker

Job Description

As a Family Caseworker, you'll be at the forefront of support for families facing challenges. Your role will involve counselling, developing case management plans, and linking families with essential services. You'll work closely with community organisations and government agencies to ensure comprehensive support for the families you serve.

Responsibilities

• Assist families in navigating complex social services systems.
• Foster strong relationships with clients to build trust and promote engagement.
• Monitor and report on client progress in relation to case plans.
• Provide emotional support and resources for families during crisis situations.
• Ensure compliance with legal requirements and agency regulations.
• Document case notes and maintain confidentiality at all times.
• Engage in community outreach to raise awareness of available services.
• Work collaboratively with other professionals to advocate for families.
• Attend team meetings and supervision sessions regularly.
• Stay informed of changes in legislation and social work practices.

Requirements

Education

• Bachelor’s degree in Social Work, Psychology, or a related field.
• Master’s degree is preferred.

Experience

• Minimum of two years' experience in case management or social work.

Technical Skills

• Client Management Systems
• Microsoft Office Suite

Soft Skills

• Strong Communication
• Problem-Solving
• Teamwork
• Empathy

Certifications

• Registration with the Australian Association of Social Workers or equivalent.

Languages

• English: Fluent

Advantageous

• Experience working with culturally diverse communities.: Knowledge and experience in dealing with clients from various cultural backgrounds.
• Familiarity with child protection legislation.: Understanding of laws and regulations relevant to child protection services.

Benefits

• Competitive salary between $60,000 and $80,000 per year.
• Professional development opportunities.
• Flexible working hours.
• Supportive team environment.

Company Culture

• Community Focused: We prioritise the well-being of families and work closely with the community to implement effective support services.
• Collaboration: We believe in teamwork and actively promote collaborative practices among staff and stakeholders.
• Continuous Improvement: We encourage our staff to pursue professional development and continuous learning to improve service delivery.