Patient Representative
Sydney
Full-time
$50,000 - $70,000 / Year
($4,167 - $5,833 / Month)
($4,167 - $5,833 / Month)
Job Description
In the role of Patient Representative, you will ensure a smooth patient registration process and uphold the standards of patient privacy and confidentiality. You will collaborate closely with a multi-disciplinary team to coordinate appointments and procedures, empowering patient care every step of the way.
Responsibilities
- Oversee the patient registration process and ensure accurate entry of information.
- Manage patient intake efficiently, reducing wait times and improving service delivery.
- Assist patients in understanding their insurance benefits.
- Contribute to continuous improvement initiatives within the department.
- Compile reports on patient registration metrics and financial transactions.
- Work collaboratively with medical and administrative staff to improve patient experience.
- Maintain confidentiality and security of patient information at all times.
Requirements
Education
- Bachelor's degree in Healthcare Administration or related field
Experience
- Minimum of 2 years of experience in healthcare registration and billing.
Technical Skills
- Microsoft Office Suite
- Electronic Medical Record Systems
Soft Skills
- Excellent Customer Service
- Attention to Detail
- Communication Skills
Languages
- English: Fluent
Advantageous
- Experience with Medicare and Medicaid programs: Knowledge of patient eligibility and billing processes related to Medicare and Medicaid.
- Certification in Healthcare Registration and Billing: Professional certification could enhance your application.
Benefits
- Health, dental, and vision insurance.
- Flexible working hours.
- Opportunity for professional development and training.
- Employee discounts on healthcare services.
Company Culture
- Collaboration: We promote a collaborative work environment that encourages innovation and teamwork.
- Respect and Integrity: We believe in treating each other with respect and integrity at all times.
- Commitment to Service: We are dedicated to providing outstanding service to our patients and team members.
Status: Closed
