Shuttle Driver - Special Client Transportation

Job Description

As a Shuttle Driver at Leading Transport Services, you'll be responsible for safely transporting clients with special needs to their destinations. This role requires a dedication to service, excellent driving skills, and the ability to ensure a comforting environment for all passengers.

Responsibilities

• Transport clients with a focus on safety and comfort, ensuring all special needs are met during travel.
• Help clients with boarding and unboarding, making the process as smooth as possible.
• Monitor clients’ wellbeing and offer assistance as required during transport.
• Keep the vehicle clean and in good working order, conducting pre-trip inspections.
• Maintain all necessary paperwork related to transport services, ensuring accuracy and confidentiality.
• Follow company protocols and operational processes for special needs transportation.
• Engage with clients and their families to create a welcoming atmosphere.
• Participate in team meetings and training workshops to improve service delivery.
• Assist in the development and implementation of safety protocols.
• Stay informed about local traffic patterns and alternative routes.

Requirements

Education

• High School Diploma or equivalent required
• Certificate in Transport or Special Needs is a plus

Experience

• 2+ years of experience in a driving role, preferably in special needs transport

Technical Skills

• Defensive Driving Techniques
• Vehicle Safety Equipment Knowledge

Soft Skills

• Teamwork
• Time Management

Certifications

• Valid Australian Driver's License
• CPR and First Aid Certification

Languages

• English: Fluent

Advantageous

• Customer Service Experience: Background in customer service is a plus.
• Local Area Knowledge: Familiarity with local roads and traffic patterns.

Benefits

• Significant employee discounts on services
• Access to health and wellbeing programs
• Paid overtime opportunities
• Above-award wages

Company Culture

• Safety First: We prioritize the safety of our clients and staff in everything we do.
• Professional Growth: We provide opportunities for career advancement and personal development.
• Work-Life Balance: We understand the importance of balancing work and personal life.