Chief Passenger Ship Steward

Sydney FULL TIME $80,000 - $120,000 / Year
($6,667 - $10,000 / Month)

Job Description

Join Luxury Ocean Cruises as a Chief Passenger Ship Steward, leading our hospitality team to provide exceptional service aboard our luxurious vessels. The ideal candidate will embody a passion for customer service, demonstrating leadership in managing a dedicated team while ensuring a memorable experience for our guests.

Responsibilities

  • Lead a dedicated team to deliver outstanding service to our passengers.
  • Create and uphold high standards in guest service delivery across all areas.
  • Manage inventory, ensuring timely order placement for supplies.
  • Direct bar and dining room operations to ensure flawless execution of service.
  • Work cross-functionally with departments to guarantee guest satisfaction.
  • Provide training and support to staff to cultivate a high-performing team.
  • Resolve any guest issues promptly and effectively.
  • Assist in budget management and expense tracking.
  • Guarantee adherence to safety protocols and operational guidelines.

Requirements

Education
  • High school diploma or equivalent required
  • Higher education qualifications in Hospitality preferred
Experience
  • Minimum of 5 years’ experience in a supervisory role within hospitality
Technical Skills
  • Time Management
  • Inventory Management
Soft Skills
  • Team Building
  • Conflict Resolution
Languages
  • English: Fluent

Advantageous

  • Experience with catering and hospitality software: Familiarity with industry-specific software for managing operations.

Benefits

  • Generous leave entitlements and flexible working conditions.
  • Ongoing professional development opportunities.
  • Access to health, dental, and vision insurance.
  • Retirement savings plan with employer contributions.

Company Culture

  • Innovation: We continuously seek innovative solutions to enhance our guests' experience.
  • Growth Opportunities: Our culture supports learning and professional growth for every employee.
  • Resilience: We adapt to challenges with a resilient mindset, focusing on solutions.
Status: Closed