E-commerce Specialist

Job Description

We are seeking an E-commerce Specialist to join our dynamic team in Darwin. In this role, you will implement strategies to enhance our online sales and marketing efforts, focusing on improving customer experience and maximising business results. The ideal candidate should possess a keen understanding of e-commerce trends and best practices, while effectively managing product listings, SEO optimisation, and analytics to drive growth.

Responsibilities

• Manage and optimise product listings across multiple e-commerce platforms.
• Implement SEO strategies to enhance visibility and drive traffic.
• Analyse performance metrics to assess the efficiency of e-commerce campaigns.
• Collaborate with marketing to create targeted promotional content.
• Ensure a seamless and engaging online purchasing experience for customers.
• Develop and execute strategies for email marketing and online promotions.
• Monitor competitors and market trends to identify growth opportunities.
• Conduct user testing and gather feedback to inform continuous improvements.
• Enhance customer retention strategies and customer service support.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or related field

Experience

• 3+ years of experience in e-commerce or a related field

Technical Skills

• E-commerce Platforms (Shopify, WooCommerce)
• SEO Tools (Google Analytics, SEMrush)

Soft Skills

• Analytical Skills
• Communication

Languages

• English: Fluent

Advantageous

• Experience with email marketing platforms (Mailchimp, Klaviyo): Knowledge of managing email campaigns and automating customer outreach.
• Proficiency in website design and development tools (HTML/CSS): Ability to make basic design and layout adjustments to enhance user experience.

Benefits

• Competitive salary package
• Health and wellness programs
• Flexible working hours
• Career development opportunities
• Employee discounts on products

Company Culture

• Team Work: We emphasise collaboration across all functions, encouraging an environment of shared ideas and skills.
• Innovation: We value creative thinking and innovation to stay ahead in the e-commerce industry.
• Customer Focus: Our goal is to deliver outstanding service and solutions to our customers.