Rent and Housing Investigator

Job Description

The Rent and Housing Investigator will be responsible for investigating complaints and disputes related to renting and housing in Australia. This role requires exceptional investigation and problem-solving skills, as well as a strong understanding of relevant legislation and regulations.

Responsibilities

• Inspect rental properties to assess compliance with local laws.
• Prepare and submit investigation findings to relevant stakeholders.
• Assist in developing training materials for landlords and tenants.
• Monitor industry trends to keep informed on legislative changes.
• Conduct public outreach to educate the community on housing laws.
• Build positive relationships with community members and organizations.
• Implement best practices and continuous improvement initiatives within the Compliance Team.

Requirements

Education

• Bachelor's degree in Law, Criminology, or related field

Experience

• Minimum of 3 years' experience in a similar role, preferably in property management or compliance.

Technical Skills

• Excellent communication and interpersonal skills
• Analytical and problem-solving skills
• Knowledge of relevant legislation and regulations

Soft Skills

• Attention to detail and accuracy
• Conflict resolution and mediation skills
• Ability to manage priorities and meet deadlines

Languages

• English: Fluent

Advantageous

• Experience working in the Australian real estate and property management industry: Familiarity with industry standards and practices.
• Additional relevant qualifications: Any further certifications related to property management or compliance will be highly regarded.

Benefits

• Competitive salary package
• Flexible working hours and remote work options
• Professional development opportunities
• Health and wellness programs

Company Culture

• Collaboration: We foster a collaborative environment where all team members are valued and encouraged to contribute.
• Continuous Learning: Our team is dedicated to ongoing professional development and training.
• Diversity and Inclusion: We are committed to creating a diverse workplace where everyone feels respected and included.