Locker Room, Coatroom, and Dressing Room Attendants

Job Description

As a Locker Room Attendant, you will be responsible for ensuring guests have a superb experience in our locker rooms and dressing facilities. You will maintain cleanliness, provide exceptional customer service, and assist guests with their needs.

Responsibilities

• Ensure exceptional service levels in the locker and coatroom areas.
• Serve as the first point of contact for members upon entering the facilities.
• Assist in daily administrative tasks related to attendance and usage.
• Ensure all equipment and facilities are in good working order.
• Coordinate with security to maintain safety and security protocols.
• Create a rapport with guests to enhance their club experience.
• Track and report on guest feedback to management for service improvement.

Requirements

Education

• Diploma in Hospitality Management (preferred)

Experience

• Experience managing a team in a busy environment

Technical Skills

• Event Coordination
• Health and Safety Regulations

Soft Skills

• Team Leadership
• Adaptability

Certifications

• First Aid Certificate
• Food Handler Certificate

Languages

• English: Fluent

Advantageous

• Previous experience in sports clubs: Experience working in a sports club environment is a plus.
• Strong knowledge of food and beverage service standards: Familiarity with hospitality and beverage management.

Benefits

• Health and wellness programs
• Opportunity for career advancement
• Social events and team activities
• Paid time off and leave

Company Culture

• Growth and Development: Our club encourages ongoing learning and development for all staff members.
• Work-life Balance: We promote a healthy work-life balance through flexible scheduling.
• Community Engagement: We are actively involved in community programs and initiatives.