Toll Operator

Job Description

As a Toll Operator at Roadway Services Australia, you will be the face of our operations, collecting tolls from drivers and ensuring a seamless experience at our toll booths. Your role is essential in facilitating smooth traffic flow and providing excellent customer service.

Responsibilities

• Handle cash and electronic payments efficiently.
• Engage with drivers in a friendly and professional manner.
• Implement traffic management techniques during peak hours.
• Regularly check and maintain toll booth equipment.
• Collaborate with other team members to ensure seamless operations.
• Report any operational issues to the supervisor immediately.

Requirements

Education

• High school diploma or equivalent

Experience

• Prior customer service experience preferred

Technical Skills

• Cash register operation
• Toll collection systems

Soft Skills

• Problem-solving
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience with toll collection systems or similar technology: Familiar with systems used in toll collection and customer interactions.

Benefits

• Comprehensive health insurance
• Employee discounts
• Training and development programs
• Supportive work environment

Company Culture

• Safety First: Safety is our top priority, and we implement best practices in all operations.
• Sustainability Commitment: We are dedicated to environmentally sustainable practices in our toll operations.